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Terms & Conditions

Last Updated: 11 December 2025

1. Terms & Conditions

Last Updated: 11/12/2025

Welcome to Sodhkhoj.com (“Sodhkhoj”, “we”, “our”, “us”). These Terms & Conditions (“Terms”) govern your access to and use of the website https://sodhkhoj.com (the “Site”) and any related services.

By accessing or using Sodhkhoj.com, you agree to these Terms. If you do not agree, please stop using the Site immediately.

2. Acceptance of Terms

By using our Site, you confirm that:

  • You are at least 18 years old or using the platform under parental or guardian supervision
  • You have legal authority to submit business information or content
  • You agree to abide by all applicable laws of Nepal
  • You have read and understood our Privacy Policy and Cookie Policy

These Terms constitute a legally binding agreement between you and Sodhkhoj.

3. Description of Services

Sodhkhoj.com is a Nepal-based online business directory where users can:

  • Create free user accounts
  • List businesses, institutions, services, or items (e.g., restaurants, schools, hotels, shops, vehicles)
  • Search and browse listings across categories
  • Contact listed businesses directly
  • Leave reviews and ratings
  • View advertisements and promotional content
  • Access business information including addresses, phone numbers, and operating hours

Free and Premium Services

  • Free Services: Basic business listing, search functionality, user reviews
  • Premium Services: Enhanced listings, featured placement, priority support, additional photos, advertising space

Premium listing or advertisement services may be offered for a fee, with pricing available on our website.

4. User Accounts

To use certain features, you may need to create an account.

Account Creation

  • Provide accurate, current, and complete information
  • Keep your password confidential and secure
  • Be responsible for any activity under your account
  • Notify us immediately of unauthorized access at info@sodhkhoj.com
  • Maintain only one account per person or business

Account Security

  • Using a strong, unique password
  • Not sharing your login credentials
  • Logging out from shared devices
  • Enabling two-factor authentication (if available)

Account Termination

  • Violations of these Terms
  • Fraudulent activity
  • Abusive behavior
  • Providing false information
  • Extended periods of inactivity (1+ year)

5. Business Listings

Listing Guidelines

  • Information submitted is accurate, current, and lawful
  • You have the right and authority to publish the content
  • Listings may be publicly visible to all users
  • Sodhkhoj may edit, modify, or remove listings that violate policies or laws
  • You will update information when it changes

License to Display

  • Display your listing on the Site
  • Use listing content in marketing materials
  • Modify formatting for consistency
  • Include listings in search results and recommendations

Listing Categories

  • Restaurants & Cafes
  • Hotels & Lodging
  • Education & Training
  • Healthcare & Medical
  • Retail & Shopping
  • Professional Services
  • Transportation
  • Entertainment
  • Real Estate
  • Other

Prohibited Listings

  • Illegal products or services
  • Weapons, drugs, or controlled substances
  • Adult content or services
  • Counterfeit or stolen goods
  • Multi-level marketing schemes
  • Content that infringes intellectual property

6. Prohibited Activities

  • Submit false, misleading, or outdated listings
  • Impersonate other individuals or businesses
  • Use scraping, bots, or automated systems to extract data
  • Upload viruses, malicious code, or harmful content
  • Engage in fraudulent, illegal, or abusive behavior
  • Submit adult, violent, discriminatory, or offensive materials
  • Manipulate reviews or ratings
  • Spam or harass other users
  • Interfere with website functionality
  • Attempt to gain unauthorized access
  • Resell or redistribute our data
  • Use the platform for any unlawful purpose

Consequences

  • Content removal
  • Account suspension or termination
  • Legal action
  • Referral to law enforcement authorities

7. Content Ownership

Your Content

Content you submit (listings, photos, reviews) remains yours, but you grant us permission to use it to operate our services as described in Section 4.2.

Our Content

  • Copyright law
  • Trademark law
  • Intellectual property rights of Nepal
  • You may not copy, modify, or redistribute Site content without written permission
  • You may not use our logos or branding without authorization
  • You may not create derivative works
  • You may not frame or mirror our website

8. Reviews and Ratings

Review Guidelines

  • Base reviews on personal experience
  • Be honest and objective
  • Avoid offensive or defamatory language
  • Do not include personal information
  • Do not post fake or incentivized reviews

Review Moderation

  • Violate these Terms
  • Contain inappropriate content
  • Are clearly fraudulent
  • Include personal attacks

Business Responses

  • Be professional and courteous
  • Address the user's concerns
  • Not contain personal attacks

9. Paid Services

Some services, such as premium listings or promotional ads, may require payment.

Payment Terms

  • All payments are final unless required by law
  • Sodhkhoj may revise pricing at any time with notice
  • Refund requests will be reviewed case-by-case
  • Subscriptions auto-renew unless cancelled
  • You are responsible for all applicable taxes

Billing Disputes

  • Contact info@sodhkhoj.com within 30 days
  • Provide transaction details
  • Explain the issue
  • We will investigate and respond within 10 business days

10. Privacy

Your use of the Site is governed by our Privacy Policy and Cookie Policy.

  • Personal information collection
  • Cookie usage
  • Data sharing with service providers
  • Marketing communications (opt-in)

11. Third-Party Links

  • We do not control third-party content
  • We do not endorse third-party services
  • We do not assume responsibility for third-party practices

Your interactions with third parties are solely between you and them.

12. Disclaimers

As Is Service

  • 100% accuracy of listings
  • Continuous or error-free operation
  • Legitimacy or quality of businesses
  • Meeting user requirements
  • Error correction

User Responsibility

  • Business conduct or service quality
  • Products or services provided by businesses
  • Disputes between users and businesses
  • Prices or availability
  • User-generated content accuracy

No Professional Advice

  • Legal advice
  • Financial advice
  • Medical advice
  • Professional consultation

13. Limitation of Liability

No Liability For

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Disputes between users and businesses
  • Actions of third parties
  • Service interruptions or data loss
  • Unauthorized access to your account

Maximum Liability

  • NPR 10,000
  • The amount paid by you in the previous 12 months

Some jurisdictions do not allow limitation of liability. In such cases, limitations may not fully apply.

14. Indemnification

  • Your use of the Site
  • Your content or listings
  • Your violation of these Terms
  • Your violation of applicable laws
  • Your violation of third-party rights

15. Termination

By Sodhkhoj

  • Violation of Terms
  • False information
  • Harmful or illegal activity
  • Extended inactivity

By You

  • Using account deletion option
  • Emailing info@sodhkhoj.com
  • Following account closure process

Effect of Termination

  • Listings and data may be removed
  • Loss of premium features
  • Legal data retention
  • Terms remain applicable to past use

16. Governing Law and Dispute Resolution

These Terms are governed by the laws of Nepal and subject to Nepalese jurisdiction.

Any disputes shall be resolved under the exclusive jurisdiction of the courts in Kathmandu, Nepal.

  • Contact info@sodhkhoj.com
  • Provide dispute details
  • Allow 30 days for resolution
  • Consider mediation or arbitration

You agree to resolve disputes individually, not as part of a class action.

17. Changes to Terms

  • Changes in services
  • New features
  • Legal requirements
  • User feedback
  • Posting updated Terms
  • Updating Last Updated date
  • Email notifications
  • Displaying site notice

Continued use of the Site constitutes acceptance of revised Terms.

18. General Provisions

  • Entire agreement
  • Severability
  • No waiver
  • Assignment
  • Force majeure
  • Language precedence

19. Contact Us

  • Email: info@sodhkhoj.com
  • Support: info@sodhkhoj.com
  • Phone: +977-9867388399
  • Address: Butwal, Rupandehi, Lumbini, Nepal